Privacy Policy

GridAcademy ("we", "us", or "our") operates the website www.gridacademy.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

• Account information: Name, email address, mobile number, and password when you register.
• Usage data: Test attempts, scores, time spent, and exam history to provide analytics.
• Payment data: Transaction IDs and order details. Card/UPI details are handled securely by Razorpay — we do not store payment credentials.
• Device & log data: IP address, browser type, and pages visited for security and performance.

2. How We Use Your Information

• To create and manage your account.
• To process payments and deliver purchased content.
• To send important service notifications and exam updates.
• To improve our platform through analytics.
• To comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share data with:

• Coaching partners: Limited data to fulfil your test purchase.
• Payment processors: Razorpay for secure payment handling.
• Service providers: Hosting, analytics, and communication tools under strict confidentiality.
• Legal authorities: When required by law.

4. Data Security

We use industry-standard encryption (HTTPS/TLS), hashed passwords, and access controls to protect your data. However, no transmission over the internet is 100% secure.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing us at info@gridacademy.in.

6. Cookies

We use essential cookies for authentication and analytics cookies (Google Analytics) to understand usage. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

8. Contact

For privacy-related queries, email us at info@gridacademy.in.